Communication
Communication is the key. I know we have all heard that before, however, I have been seeing less and less communication from REALTORS(R) in the current market. Now knowing that is market it would seem that communication would be use to it's full advantage.
Example: Send and offer in on Friday at 4:30 pm, call the agent to verify it has been received at 4:50 pm, now I wouldn't expect a call at that time of the day on a Friday. I also follow that up with an e-mail by 7:00pm that same Friday. I wouldn't expect a phone call until Monday. Monday came and about halfway through the day I call again to see if the listing agent received the call. Monday ends and nothing. Tuesday I let slide by. Wednesday mid-morning I e-mail the agents broker to make sure that the agent received the offer. I get no reply. I get a call from my client telling me that he called the agent to get the update since I was unable to get a update and the agent tells him that his client accepted an offer from someone else. Now during this whole time I am in contact with my client by e-mail, texting and phone calls.
When it comes to my clients I try to stay on the ball and communicate with them has much has possible, either by phone, e-mail, text or instant message, I am available. In our modern society being available and treating the client as well as other agents well should just be part of common sense.
It is unfortunate that it does not seem to be happening.


